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Lower your ping and stream without buffering. Call now: (855) 252-5939

Find Optimum Locations Near You

Optimum by Altice is one of the top telecom providers in the United States. It offers cable TV, internet, and phone services in more than 20 states. Due to its reliable connectivity and flexible features, Optimum remains one of the most popular providers in America. You can get a dependable internet connection with download speeds up to 8 Gig (in select areas) and cable packages of an extensive range.

If you are wondering, “is there an Optimum office near me?”, then here is some good news for you! You can easily look up if your area falls under Optimum serviceability by entering your zip code.

To get more information regarding plans and packages, you can visit any one of the 100+ Optimum store locations in the country. Alternatively, you can contact the 24/7 available Optimum customer service and learn about the trending Optimum promotions in your area.

Optimum Availability & Service Areas

Optimum maintains a significant footprint across the country. Is Optimum near you, though? Check out its availability in your area by going through the serviceable states mentioned below:

All Service Areas in Arizona

  • Bullhead City
  • Camp Verde
  • Cottonwood
  • Flagstaff
  • Fort Mohave
  • Kingman
  • Lake Havasu City
  • Mohave Valley
  • Parker
  • Payson
  • Pine
  • Sedona
Optimum 5 Gig Fiber

Is There an Optimum Outage Near Me?

It is common for internet and cable TV users to experience outages occasionally. In such a scenario, there are certain measures you can take in order to resolve the issue on your own. Optimum makes it easy for its customers to self-troubleshoot service issues in a few steps:

  • Check for any missed payments and overdue bills
  • Inspect your connections, plugs, loose wires, and circuit breakers
  • See if the service is working on all the television sets or not
  • Reboot your TV box
  • Reboot your internet modem

In case you continue to experience problems with your service, then access your Optimum account online by entering your Optimum ID and password, and check for service outage alerts in your area.

If an outage is already reported in your area, then the provider is likely working on it. Just sit tight and wait for the service to get back to you. However, you can still contact Optimum customer service near you or call (855) 252-5939 to seek any assistance you need.

Frequently Asked Question

You can check Optimum availability by entering your zip code on or by calling (855) 252-5939 to speak to a customer service representative directly.

Yes, you can return any rental equipment at any time by visiting an Optimum store near you, as long as you remain a customer. Furthermore, you can also return any unopened purchased devices to Optimum within the timeframe of 14 days.

In order to return your Optimum Modem, follow these steps if you live outside the New York Tri-state area.

  • Carefully place the disconnected equipment in a box with its remote and power cords. Make a copy of your recent Optimum bill or write your name, address, and account number on a piece of paper and put it inside the box.
  • Get your return prepaid label by entering the information here.
  • Attach the label to the box.
  • Drop it off at any authorized location of Walgreens or FedEx. Get a receipt for your shipment.

If you live in New York, New Jersey, Connecticut, or Pennsylvania, then follow these steps:

  • Disconnect the equipment and place it in a box with its power cords and remotes.
  • Provide your information here and select Return item.
  • Attach the label to the box.
  • Drop it off at any authorized location of Walgreens or FedEx. Get a receipt for your shipment.

In case of any queries, you can call this number (855) 252-5939 at any time to talk to a sales representative of Optimum customer service. Or, you can visit any of the Optimum stores near you for face-to-face assistance.

Stay connected and entertained with Optimum services. Call now: (855) 252-5939

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